Contact information

Have a question about your order, or need help with a digital delivery? We’re here to help!

Before reaching out, please ensure you have checked our delivery timeframes in our Terms of Service. Most digital items are delivered within a few hours, but can take up to 24 hours during peak gaming times.

How to Reach Us

For the fastest response, please email us directly at:

👉 monopolygoweb@gmail.com 
https://www.facebook.com/monopolygohubcom

đź“ť What to Include in Your Message
To help us resolve your issue as quickly as possible, please include the following details in your email:

  • Order Number: (e.g., #1001)
  • The Email Address: Used during your PayPal checkout.
  • Your Game Details: Your Monopoly Go Invite Link, Username, or Player ID.
  • Issue Description: Let us know exactly what you need help with (e.g., "Missing sticker," "Wrong link provided," etc.).

đź•’ Support Hours & Response Time

  • We operate 24/7 to ensure gamers get their items as fast as possible.
  • Most emails receive a response within 1 to 2 hours. Please allow up to 12 hours during holiday periods or high-traffic game events.

Note: Please do not send multiple emails for the same issue, as this pushes your ticket to the back of the queue. We answer every single email we receive!